hand holding smartphone with an unknown incoming call

How to Handle an Insurance Adjuster

In the wake of a car accident, you will likely receive a call from an insurance adjuster. While this person may act like they’re on your side, it’s important to remember that this person is not your friend. Their main objective is protecting their company’s bottom line, and they will do whatever they can to make that happen.

With this in mind, learn how to handle the insurance adjuster’s phone call.

Insurance Companies’ Tactics

Insurance companies and their adjusters will attempt every trick in the book to pay you less than you deserve after a car accident, including the following:

  • Taking a recorded statement. The insurance adjuster may ask to make a recorded statement and get you to say something that may damage your claim.
  • Make a low settlement offer. The insurance adjuster may offer you quick cash to settle the matter. However, this is often much less than you deserve.
  • Delay your claim or payment. The insurance adjuster may drag their feet and give you bogus reasons as to why they cannot send you a payout anytime soon.

What to Do When an Insurance Adjuster Calls

When an insurance adjuster calls you, the best thing you can do to protect yourself is to tell them to speak with your attorney, then hang up. Never accept a settlement, admit fault, apologize for the accident, or provide any statements to the insurance adjuster without an attorney on the line.

At ‘Maggio | Thompson, our Jackson personal injury attorneys know how to handle insurance adjusters in a manner that suits your best interest. We’re prepared to help you recover the compensation you need and deserve after a traumatic car accident.

Contact us at (601) 265-6869 to schedule a free, confidential consultation.